Privacy Policy

This Privacy Policy describes how Sahayogi One Private Limited ("Company", "we", "us", or "our") collects, uses, and protects the personal information of users ("you" or "your") of the BoSS platform ("Platform") operated at boss.officesahayogi.com and related services, including desktop applications for Windows and macOS, and mobile applications.

By using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Platform.

We collect information in the following categories:

a. Information you provide directly

• Account registration details (name, email, phone number, company name)
• Organisation and workspace setup information
• Business data entered into the platform (transactions, records, documents)
• Communication with our support and sales teams
• Feedback, survey responses, and demo request information

b. Information collected automatically

• Device information (type, operating system, browser)
• IP address and approximate location
• Usage data (features accessed, time spent, actions taken)
• Log data (errors, performance metrics, request timestamps)
• Cookies and similar tracking technologies

c. Information from third parties

• Authentication providers (when using SSO or social login)
• Payment processors (transaction confirmation, not full card details)

We use collected information for the following purposes:

• Providing, maintaining, and improving the BoSS platform
• User authentication, authorisation, and account management
• Processing transactions and managing subscriptions
• Sending service communications (updates, security alerts, support)
• Analysing usage patterns to improve product experience
• Preventing fraud, abuse, and security threats
• Complying with legal obligations and regulatory requirements
• Responding to your enquiries and providing customer support

We do not sell your personal information. We share information only in the following circumstances:

• Service providers: With trusted partners who assist in operating our platform (hosting, email delivery, payment processing), bound by confidentiality agreements
• Legal requirements: When required by law, regulation, or legal process
• Business protection: To protect the rights, property, or safety of our company, users, or the public
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
• With your consent: When you explicitly authorise sharing for a specific purpose

We implement appropriate technical and organisational measures to protect your information:

• Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
• Role-based access controls and least-privilege principles
• Regular security assessments and vulnerability monitoring
• Secure development practices and code review processes
• Incident response procedures for prompt handling of security events

For more detail, refer to our Data Security Statement and ISO 27001 Compliance pages.

We retain your personal information for as long as your account is active or as needed to provide services. After account closure or when data is no longer needed, we will delete or anonymise it within a reasonable period, unless retention is required by law.

Business data entered by you into the platform belongs to your organisation. Upon account termination, you may request export of your data before it is deleted.

Depending on your location, you may have the following rights:

• Access your personal information and receive a copy
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Data portability (receive your data in a structured format)
• Lodge a complaint with a relevant data protection authority

To exercise these rights, contact us at support@sahayogione.com.

We use cookies and similar technologies to enhance your experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies independently.

The BoSS platform is a business tool designed for adult users. We do not knowingly collect personal information from children under 18. If we discover such data has been collected, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Platform after changes constitutes acceptance of the updated policy.

For questions about this Privacy Policy, contact: